The actuarial consultant contributes to the activities in pricing and products and politics development in damage insurance.

The product development analyst contributes to activities regarding pricing, policy development and products in damage insurance.

The product development consultant is responsible for the achievement of planned results or for the realization of action plans linked to risks analysis and the establishment of rates in individual insurance.

The statistical analyst contributes to the development of different statistical tools linked to pricing, results tracking, analyses and profit forecasts.

The geography analyst provides specialized support to the pricing and research and development teams allowing to reach the business objectives of a geo-demographic nature. He also helps with the identification of upgrade opportunities and with making recommendations in a context of performance and profitability

The pricing technician contributes to the pricing activities like information gathering and risk evaluation in underwriting to allow for the preparation of submissions or renewing of insurance contracts and group annuity.

The customer service agent/Customer experience verifies and processes each benefit demand received and the appropriate warrantee for it. He makes sure to enter the relevant information in the claim processing system.

The Electronic Business attraction and loyalty analyst participates in the definition of business objectives in interactive marketing and in the formulation of an interactive marketing strategy aiming at the achievement of defined objectives, makes it evolve and documents the changes.

The service representative contributes to the achievement of insurance and individual annuity sales objectives by following through with the information requests linked to plan administration.

The sales administration technician verifies the submission requests filled by the broker and contacts him, if need be, to obtain information on additional documents, and determines the risk that each eligible person represents by using the scoring system to obtain base rates or prepare the rates demand.

The customer service agent or technician ensures the tracking of files revision requests from the sales offices and from the customer service while communicating with adherents and suppliers, if need be, to obtain necessary additional information to treat the files.

The administrative worker is in charge of completing enrolments and changes in protections, addresses, beneficiaries and other operations to update the adherents’ files and verify the receipts related to insurance premiums.

The sales representative contributes to the achievement of objectives in insurance and individual annuity sales by increasing premium sales of existing and new accounts.

The advisor in business strategies makes analyses allowing to know, understand and predict the clients in terms of the evolution of their needs and expectations, regarding the way of satisfying them on the level of product offers, client experience and the use of new technologies. He understands with his analyses new innovative positioning opportunities for the company for which he works.

The business development advisor takes on a role of collaborator in the realization of technical activities and participates in the solving of technical problems.

The Forms Policy Analyst reviews and drafts contractual documents under the responsibility of management for group insurance, individual insurance, investment and retirement and damage products. He collaborates in the evolution and updating of the texts of contractual documents. It provides interpretations of contracts and obtains legal opinions when necessary. It analyzes specific situations and recommends the solutions proposed.

The E-Business advisor is in charge of accompanying the business sectors in the documentation and evaluation of their demands’ feasibility and of realizing diverse analyses (context, scale, issues, impacts, costs, profit). He then formulates recommendations and does what is necessary to optimize the way of reaching strategy objectives of electronic business and success indicators.

The operational performance advisor proposes procedures focusing on the realization of measurable premiums to improve the performance based on fixed objectives.

The project control analyst contributes to the computing efficiency of organizational activities by realizing driven verification or validation tests on computing software and Web applications.

The accountant contributes to the management and to the control of the organizations’ accounting systems by collecting, treating and saving financial data allowing to reflect with exactitude the organization’s economic activities.

The financial information advisor ensures the exactitude of financial data, the quality of their presentation and the respect of operative norms and regulations.

The surety-bond analyst and technician participate in the analysis of security bond applications (contractual and commercial).

The collection technician participates in the clients’ receipt and refund activities.

The fund development analyst takes on an advisory role and acts as a contact person regarding the investment management (“Middle office”).

He makes sure that the investments and pairings are conform to the operative norms and establishes results and explanations of gaps concerning the budgets or the market.

The investment analyst takes on an advisory role and acts as a contact person with his immediate superiors in matters of investment management (“Middle office”). He makes sure that investment and matching are compatible with the norms and establishes results along with explanations of gaps between the initial budget predictions or the market.

The internal audit advisor is in charge of evaluating the efficiency of the processes for risk management, control, company governing and exploitation activities for the organization.

The tax specialist contributes to the production of fiscal declarations and to the verification of conformity to fiscal norms, accounting and financial practices.

The tax analyst or advisor prepares or supervises the preparation of revenue and taxes declarations of some societies within Groupe La Capitale, establishes strategic fiscal planning, oversees its implementation and offers his expertise in matters of tax analysis to all actors.

The business administration analyst is responsible for providing the necessary support to his unit’s resources regarding the solicitation, development and maintenance of the business relation while realizing pricing analyses and while participating in the realization of service offers.

The mutual fund technician carries out different jobs related to investment funds.

The analyst in investments suggests the update of the investments’ information quality according to the market’s best practices and requirements.

He participates in the review of financial states and diverse accounting and statutory reports. The holder monitors the market of investment systems and recommends its evolution.

The portfolio manager makes sure that investments have a reasonable risk / return and that they are adequate to support profit and matching requirements of engagements for the ensured or for the company’s retirement plan.

The marketing consultant contributes to the augmentation of sales volume for the brand or product and to the stimulation of the demand with the objective of developing business via a specific promotion of the brand or product’s image.

The public relations advisor is responsible for the maintenance of the organization’s image. He is in charge of promoting targeted politics and programs aimed at an external public (attraction and loyalty of clients or future employees).

The event coordinator contributes to the maintenance of the organization’s image and to the targeted promotion of politics and programs aimed at external publics (attraction and loyalty of clients or future employees).

The graphic designer conceives and produces drawings, illustrations, models and sketches according to the expressed needs.

The computer graphic designer contributes to the creation of a distinct and efficient communication, and the implementation and promotion of images for the company’s brand in the designs and graphics of multiple channels like products, brochures, websites, etc.

The WEB network manager enlivens, interacts and contributes to the visibility of the brand on all platforms.

The copywriter writes and reviews the necessary documents for the realization of diverse projects concerning communication, particularly the ones published externally, and ensures that the information is uniform, precise and that it conveys a positive image of the company.

The marketing strategy advisor defines and realizes, in collaboration with the chief of products, the marketing strategy for the entirety of products under his responsibility.

The marketing watch advisor plans and coordinates the marketing campaigns and establishes the performance measures elements.

The sales performance advisor acts as an expert advisor with the sales managers to ensure the maximal development of the direct distribution channel, to measure its results and to promote the products and services with them.

The campaign management advisor coordinates the execution of marketing plans while participating in and handling the strategy and the production of content for the brand’s image. He participates in the analysis of campaigns and obtained results to draw out the strengths and the aspects to improve.

The holder is responsible for the coordination and production of advertising material and technical estimates. He ensures the relation with specialized agencies and carries out the quality control of the documents and of the conformity of parameters, budget and schedule.

The webmaster participates in the updating, evolution and enrichment of the company’s numerical platforms.

The contract writer writes and revises the necessary documents for the realization of diverse projects concerning communication, especially those published externally, and ensures that the information is uniform, precise and that it conveys a positive image of the Group.

The E-Business analyst or advisor is responsible for the research and analysis of information to contribute to the preparation and realization of acceptance attempts of the user experience section in the framework of projects, and to the evolution of websites and applications of the Internet channel (Web, mobile). He provides an expertise in his competence domain and intervenes in the framework of matters of different complexity levels within the multidisciplinary teams requiring the stabilization of multiple business units of organization, business partners and external providers.

The IT systems and infrastructures operations technician participates in the establishment and following of solutional action plans or tools relatively to his field of expertise. He carries out analyses and defines the specific needs in relation with quality control with the organization’s units, and supports his unit’s professionals in the realization of diverse specialized activities or mandates.

The IT support technician offers first-class technical support for computing or technological incidents reported by the users or for online service demands. He proposes, as much as he can, the appropriate solutions or corrections or conveys the demands or incidents to another intervenor when necessary.

The telephone and call center consultant collects, collates and analyzes the information linked to computing or technological incidents reported by users or to service demands in a context of constant improvement. He participates in the development, evolution and optimization of the work processes, procedures and methods of his unit.

The IT security developer conceives, maintains and broadcasts the normative security and technological conformity framework. He periodically establishes, maintains and revises the security and security conformity program. He acts as a partner for IT clients in order to identify their needs and promote technological security and conformity. Finally, he ensures the centralized processing of all of the clients’ demands in terms of technological security and security services offers.

The system administrator handles diverse responsibilities linked to the management of computing production. He participates notably in the planning of production work of medium complexity, in the control and surveillance of their executions and ensures the handling of incidents according to operative processes and norms.

The database administrator contributes to the computing efficiency of organizational activities by conceiving, administrating, maintaining and updating the database servers.

The network administrator contributes to the computing efficiency of organizational activities by conceiving, administrating, maintaining and updating the local or extended computing networks, in conformity with the organization’s needs.

The systems operations consultant is responsible for the coordination and tracking of the establishment of deployment strategies in the computing environment. He also provides advisory support in the evaluation of diverse deployment scenarios. He is in charge of elaborating an integrated perspective of diverse solutions for the intervention team managers in order to optimize the activity planning.

The IT support analyst contributes to the computing efficiency by establishing solutions to offer computing support to users.

The organic analyst develops applications or configures software packages. He is responsible for the development or correction of medium or high complexity issues. Occasionally, he analyzes the needs of a project to identify the required changes to the systems. He can technically validate his colleagues’ deliverables.

The quality assurance advisor contributes to the computing efficiency of organizational activities by performing verification or driven validation tests on computer software and Web applications.

The Scrum Master accompanies the Scrum team in the establishment and use of the Agile approach. This is an innovative approach that involves the participation of experts from various fields. The Scrum Master is the guardian protector of the Agile philosophy and the inherent reference frameworks.

The Scrum Master oversees the initiating, planning and implementation of assigned projects within the team, while protecting it from any external disruptions. In collaboration with the application delivering agent, he handles the backlog, the iterations and the project activities according to the budget, the schedule and the required quality to answer the client’s demands. He coordinates and facilitates the daily caucus, the planning and the Scrum team’s feedback and retrospect.

The systems development and maintenance analyst ensures the management and assembling of technological components and supports the development teams in the realization of their activities.

The major incident management advisor realizes and maintains processes aimed at identifying and diminishing operational risks linked to the continuity of activities and at facing potential events while allowing a diligent intervention.

The IT systems and infrastructure operations advisor takes on an advisory role in terms of the exploitation of the technological infrastructure. He elaborates, updates and establishes the tracking of technological environment solutions to answer the diverse users’ demands.

The database advisor is in charge of data structures development projects for major database environments. He ensures the optimal use of databases and the evolution of norms according to the best practices.

The IT project manager contributes to the leading of material, temporal and human resources in the framework of IT projects in order to reach the fixed objectives within the timeframe and budget.

The functional analyst codes, tests, documents and prepares the establishment of technological components generally of a simple nature from specific business needs or of precise functional specifications. He also participates in production support and in user support.

The office platform analyst is responsible for the integration of the technological evolution master plan for the company’s various workpositions.

The IT project coordinator contributes to the leading of material, temporal and human resources in the framework of IT projects to reach the fixed objectives within the imposed timeframe and budget.

The project control analyst is responsible for the reaching of general objectives linked to the management of financial accounts and accounting systems via the production of accounting reports, financial risks analysis, the planification and reviewing of budgetary processes or fiscal practices optimization.

The IT architect contributes to the computing efficiency of organizational activities by analyzing, conceiving and updating the architectural diagram of computing tools (software, networks, databases, etc.) in coherence with the structure and current and future needs of the organization.

The business architect contributes to the computing efficiency of organizational activities by analyzing, conceiving and updating the architectural diagram of computing tools (software, networks, databases, etc.) in coherence with the structure and current and future needs of the organization.

The lawyer manages dispute claims at the level of damage insurance and the civil responsibility implying the Group and its different entities.

The legal technician contributes to the juridical protection of the organization’s interests by making sure that legal procedures are respected and that the different juridical acts realized in the name of the organization are conform to the law.

The legal assistant contributes to the juridical protection of the organization’s interests by assuming administrative support tasks at the level of contentious services.

The compliance advisor coordinates, with the different distribution networks across Canada, the steps related to the contracting and administration of the market intermediaries, advisors, agents and representatives with the objective of proceeding to their selection and conformity. Also, the advisor must support the Business Development team by acting as a contact person for the communication of politics and procedures, in regards to contracting, with general agents at the national level.

The chief compliance officer plans and supervises conformity activities, as much at the level of his team as at the level of the company’s distribution networks.

The compliance advisor supports the conformity and governance functions within the Group and its supervising leader in agents and risks analysis, by verifying (audits) their files.

The forms writing consultant reviews and writes contractual documents under the responsibility of the board for products of collective insurance, individual insurance, retirement investments and losses. He collaborates in the evolution and updating of contractual texts and documents. He provides contract interpretations and obtains juridical opinions when necessary. He analyzes the particular situations and recommends proposed solutions.

The HR advisor participates in the realization of objectives from the principal direction and thereby accompanies the sector managers entrusted to him in the diverse spheres linked to endowment, work relations, human resources management, work presence management and other human resources records.

The human resource analyst is responsible for the achievement of planned results or for the realization of action plans linked to talents management and a deployment of practices and politics in coherence with the organization’s culture and vision.

The recruitment consultant targets the right candidates, evaluates their application and negotiates the offer to reach the hiring objectives.

The change management consultant advises the managers or members of a project team in the implementation of a management change strategy to facilitate the transition for different stakeholders and maximize the achievement of objectives.

The organizational development advisor contributes to making the organization more flexible and adapted to the market’s realities and establishes an environment favorable to the mobilization of employees.

The payroll technician contributes to the rigorous administration of the payroll process

The technology-educationalist, in collaboration with the training advisor and the project team, participates in the conception of online training projects (analysis of needs, conception, production, publication).

The dispute business advisor acts as a principal manager, analyst and actor in the dispute business for disability benefits and healthcare. Also, he plays a decisional role in global rules.

The printing operator is responsible for the operation of numerical equipment to carry out different preparation tasks such as printing and managing all computing files.

The mail clerk is in charge of sorting mail and packages as much for reception as for internal and external expedition.

The messenger picks up and delivers letters, packages, messages and other articles in the same building or from one building to another.

The office clerk for material resources answers the requests for material supplies and the demands linked to the interior arrangement of the premises and the workstations, and carries out the tasks inherent to messaging and the reception.

The digitizer is responsible for the digitization and quality control of digitized documents.

The infographic attendant collaborates in the editing, page setup, lettering and preparation of production documents intended for printing, electronic edition or multimedia production.

The document management technician contributes to the implementation and maintenance of the organization’s documentary management system.

The archival technician realizes technical and operational activities, on top of accompanying clients in the use of systems and tools regarding the management of documentary content.

In collaboration with the project’s actors, the project manager in property management plans and supervises the entirety of the projects regarding real estate while defining the expected results and standards.

The planning technician contributes to a higher efficiency of the work teams while coordinating the linked tasks to the internal layout.

The building technician contributes to a higher efficiency of the work teams while carrying out diverse maintenance and repair tasks inside and/or outside of the buildings using hand or mechanical tools.

The building maintenance technician contributes to a higher efficiency of the work team while carrying out diverse maintenance and repair tasks inside and/or outside of the buildings using hand or mechanical tools.

The building Manager is responsible for the business relations relating to the entirety of services linked to his specialty within a business or network sector. He solves problems of a very high complexity with the elaboration and implementation of an integrated service offer. He assumes the responsibility of projects that could have an impact on the current business models. He assumes the role of a content expert and of a contact person for his unit and his clients.

The building mechanic technician is in charge of supporting and procuring technical services like the conception or elaboration and conduction of machine trials, of heating or ventilation installations. He supervises the construction projects and inspects the mechanical installations.

The stationary machinery mechanic contributes to the continuity and to a better productivity of operations via mechanical interventions like the realization of installation works, of preventive and curative maintenance works or of equipment conformity on a mechanical standpoint.

The property management consultant is in charge of administrating and coordinating the activities linked to the management and localization of fixed assets and of analyzing the profitability of investments while submitting the appropriate recommendations.

The building manager ensures the maintaining of a good satisfaction level among the tenants while keeping in regular contact with them, diligently answering their requests and organizing activities for them.

The foreman or department head is responsible for the organization, coordination and supervision of diverse tasks related to building operations.

The project management technician is in charge of carrying out the administrative support regarding the tracking of budgets and costs of projects, the preparation of order forms and contracts, the treatment of bills and any other administrative task related to his position.

The bilingual administrative support officer carries out administrative activities related to the work team’s operations, like data entry, administrative procedures application and budgetary data tracking.

The administrative assistant contributes to the realization of administrative activities in support of different activities of the organization such as as the writing of documents, agenda management and classification of records and their follow up.

The workforce planning advisor contributes to the continuity of the operation process by preparing a schedule for each employee while considering the concerned sector’s workload and the different activities (meetings, trainings, coaching, vacation, etc.).

The group insurance advisor contributes to the sales activities and to business development in damage insurance by realizing diverse representation activities with groups and associations. He informs the groups on the agreement arrangements.

The compensation advisor contributes to the activities linked to the settlement of claims managed externally by providing experts with technical advice.

The road claims adjuster contributes to the activities linked to the settlement of claims managed internally by remotely investigating to obtain useful information for goods claims in the responsibility or other business classes.

The risk prevention technician is responsible for the accomplishment of general objectives linked to the physical risks prevention activities.

The customer service agent contributes to delivering customer service by giving the information requested by the client in insurance and individual sales.

The customer experience advisor contributes to the care, prospection, solicitation, development or maintenance of business relations with members and clients.

The underwriting advisor contributes to the underwriting activities in individual insurance by providing technical advice to other underwriters.

The collection agent makes the necessary procedures with clients who have a prior due account or who exceed the authorized credit limit to collect those amounts as fast as possible and to minimize losses.

The analyst in damage insurance contributes to projects, mandates and activities related to the sector of damage insurance. He takes on an advisory and supporting role in the implantation and integration of programs, systems, products, management tools, etc.

The building damage estimator contributes to the activities linked to the claims settlement for losses managed externally by inspecting the damaged buildings to evaluate the damage.

The financial security advisor contributes to the care and maintenance of business relations with members and clients.

The telemarketing agent realizes solicitation activities to promote and sell some products and services offered in the context of telemarketing campaigns.

The customer service agent contributes to delivering service to the clients by giving out the information requested by the clients in insurance and individual annuity.

The life insurance claims technician ensures that the planned objectives are reached and is responsible for the realization of action plans linked to premium collection, contract modification, analysis and payment of disability or death benefits insurance, according to the insurance contracts and group annuities.

The accident insurance agent provides a variety of information on the fonts, contracts and brochures. Also, he maintains the exploitation procedures and information systems used for the conception of written material.

The disability files management advisor contributes to the reduction of the duration of disabilities for collective insurance contracts by analyzing the medical and rehabilitation plans while following up on internal and external actors.

The disability claims agent contributes to the processing of individual insurance service requests, the promotion of health in the workplace and the management of disabilities.

The pricing analyst is responsible for the realization of general objectives linked to the pricing in light of the preparation for submissions or renewing of insurance and group annuity contracts.

The dispute business technician carries out different research and analysis jobs relatively to his area of expertise. He also ensures specialized technical support for the juridical advisors. He analyzes and takes in charge some demands That may involve legal representation of the company in the courts of law.

The claims adjustor trainer contributes to the activities related to the claims regulations processed internally by training experts.

The E-learning trainer contributes to the analysis of needs, development, logistics and distribution of training.

The operational planning analyst contributes to the continuity of the production process or to the operations with the objective of satisfying the clients’ claims.

The fund administration analyst contributes to diverse transactions on the financial markets, capital markets and to treasuries linked to the management of funds while optimizing their returns.

As an advisor in services for members and clients – sales, the customer service agent participates in the solicitation, the development or the maintenance of the business relation with members and clients.

The horticulturist is in charge of planting, transplanting and propagating seedlings and shrub, plants and flower seedlings.

The refrigeration mechanic is in charge of installing, maintaining, repairing and reviewing residential central cooling installations, commercial or industrial refrigeration and cooling installations, and combined heating, ventilating and cooling systems.

The buyer is responsible for the purchase of goods intended for the company’s different departments.

The health care consultant – rehabilitation and readaptation handles the disability files presenting particular issues requiring targeted interventions with the objective of facilitating the insured client’s return to health and ultimately, the return to work.

The managerial accounting analyst conducts analyses and writes reports for the growth prediction models and the company’s expenses.

The regulations analyst contributes to the analysis of individual benefits claims insurance, to the promotion of health in the workplace and to the management of disabilities.

The telecommunication analyst acts as a contact person with telephone operators and carries out the budgetary tracking.

The computer designer contributes to the analysis of the users’ needs, the preparation of terms of service, modelling and the creation of computing solutions.

The health management advisor contributes to establishing practices favorable for the employees’ health.

The health promotion coordinator allows a favorable approach to the management of disability files and favorizes the development of preventive practices in terms of health and well-being at work.

The account manager contributes to the administration, the management and the control of activities under his supervision.